Get in Touch

Have questions about transforming your arcade games into merchandise? We're here to help you explore the possibilities and find the right path forward for your brand.

Send Us a Message

Fill out the form below and we'll get back to you within one business day. The more details you provide about your games and merchandise goals, the better we can assist you.

Helpful details: game titles, current fan base size, merchandise ideas, budget range, and timeline expectations.

By submitting this form, you agree to our Privacy Policy. We'll only use your information to respond to your inquiry.

Other Ways to Reach Us

Phone

Monday - Friday
9:00 AM - 6:00 PM CST

+1 (312) 749-5836

Email

General inquiries and
project discussions

info@mer-ch-hub.com

Office

8274 Product Plaza
Retail District
Chicago, IL 60601

Common Questions

How quickly will I hear back?

We aim to respond to all inquiries within one business day. For urgent matters, please call us directly during business hours.

What information should I include in my message?

The more details you share about your games, current situation, and merchandise goals, the better we can help. Include information about your game titles, fan base size, budget expectations, and any specific challenges you're facing.

Is there a consultation fee?

Your initial consultation is completely free. We'll discuss your situation, explore possibilities, and provide guidance with no obligation or pressure.

What types of inquiries do you accept?

We welcome questions about merchandise development, e-commerce setup, licensing management, project timelines, pricing, and general guidance. Whether you're just exploring options or ready to start a project, we're here to help.

Can I schedule a video call?

Absolutely. After your initial contact, we can arrange a video conference at a time that works for your schedule. This allows us to discuss your needs in more detail and answer any questions you have.

What to Expect

Response Times

  • Email inquiries: Within 24 hours on business days
  • Phone calls: Immediate during business hours
  • Contact forms: Within one business day
  • Project updates: Regular communication throughout active projects

Business Hours

  • Monday - Friday: 9:00 AM - 6:00 PM CST
  • Saturday - Sunday: Closed
  • Holidays: Closed on major US holidays
  • International clients: Flexible scheduling available

Ready to Explore Your Merchandise Potential?

Every successful merchandise line starts with a conversation. Let's discuss how we can help transform your arcade games into products that fans will love.

Send Us a Message